wikiHow is where trusted research and expert knowledge come together. You have the ability to end an auction up to 12 hours before it's due to end. eBay selling & coronavirus. Enter your search term to display live search results. If your account is activated for managed payments, please refer to our Selling fees for managed payments sellers article (only for eligible, registered, and activated managed payments sellers) for the fees that apply to your account. Clearly describing an item's flaws helps protect you from Significantly Not As Described (SNAD) claims. Take note of what sort of information or photos you find most helpful to you as a potential buyer – the same type of information will be helpful to your potential buyers. Look for items that are easy to describe, photograph, and ship. You don't want to get a reputation for selling junk. Read a book on selling before you get started. Do not sell illegal items. Depending on your needs, we have a range of tools and options to help make sure your listing ends in a sale. That's why we say never to sell anything on eBay that you can't afford to lose. Cancelling a sale after you have received payment will in most cases earn you a defect which can lower your selling status. Check eBay's accepted payments policies to find out what is allowed. Many experienced sellers share their expertise there. It also shows any past due amounts. It depends on what stage your listing is in. It was easy to understand the, "This article thoroughly explained the process. They were clear and well-written, and now I am really interested. Answer questions from your buyers as the auction runs its course. eBay sellers need to be aware of supply and demand and the timing of their selling at all times and to avoid eBay-specific pitfalls like overusing eBay's listing promotions, … If you haven’t already, register for a new account. SELL SOMETHING YOU CAN AFFORD TO LOOSE. Offering free shipping, or reducing delivery charges as much as possible, can help you win over undecided buyers, and grow your business. I am afraid I will ship my items and the buyer will request their money back. Depending on whether they've already purchased an item from you, or have just bid on one of your listings, you'll be able to contact them in slightly different ways. However, if you accept PayPal payments, PayPal will charge a fee when you complete a sale, and the buyer pays with PayPal. Hold on to the title and keys until the check clears. The extra confidence that this will give buyers is almost always (except on the lowest-valued items) worthwhile. Approved. It's probably best to use another site, like Craigslist, if you want to trade items. Don't copy photographs from other listings or anywhere else on the Internet, ever. Get as many photographs as your buyers will need. eBay tailors its site to countries all over the world, so make sure that you are looking at your country's eBay site. Log in to eBay and click "Sell," then "Sell an item," and then "List an item" to begin creating a … Rely on your common sense, good observation and research skills as well as being an excellent communicator and you'll be able to make a success of selling on eBay. There's no fee to revise a listing unless you add a special feature or raise your asking price. Include all relevant words and spell them correctly. It's worth checking out eBay's advice on how to sell safely during the coronavirus pandemic, including maintaining social distancing when meeting buyers, and checking new Post Office opening times before you drop off your parcel. Professional scammers are looking for new sellers offering popular items, and they will take both your item and your money. Thanks. As a seller, there are some situations where you can cancel bids that have been placed on your auction style listings. Think of "large print books" as an example of text size. There is no foolproof way. Be Aware of the Selling Limit. Scammers are out there especially targeting new seller with low feedbacks. How does eBay collect their money and how much are we paying for this service? There are dozens of books on how to sell on eBay. Something went wrong. Take high quality pictures. You can choose whether to accept returns if a buyer changes their mind about a purchase. Making sure buyers receive a great service from all our sellers is one of our top priorities. Try changing the search results by changing the options in the "Sort" menu. http://pages.ebay.com/sellerinformation/index.html, http://pages.ebay.com/help/account/change-userid.html, http://pages.ebay.com/help/policies/accepted-payments-policy.html, http://pages.ebay.com/help/policies/items-ov.html, consider supporting our work with a contribution to wikiHow, Check out eBay's seller information pages. When a buyer purchases one of your items on eBay, how you get paid will depend on the payment methods you offer and which one the buyer chooses at checkout. There is no minimum sales requirement just to sell on eBay. Auctions last from 1-10 days, and can sometimes allow you to get a higher price for your item, because it encourages buyers to become competitive with each other, and enjoy the thrill of winning an item as much as the item itself. Remember some buyers have poor eyesight and prefer large print. eBay considers any content that can be downloaded via a website or received via email as a "digital good." Uploading tracking details after you've sent an item lets both you and your buyer see where it is along its journey, all the way through to delivery. In most categories, you must accept either PayPal or credit cards. "Having bought on eBay over the years, this encouraged me to take the plunge. Don’t you lose money on shipping? Read eBay's documentation about cancelling sales for full details. Write a description that includes the manufacturer, size, weight, condition, color, and any other important information about the item. I am planning on doing this for a substantial part of my income. Try intermittent fasting with expert advice. When a buyer's deciding whether to purchase one of your items, the cost of shipping can make a big difference. The auction format is also useful when you're uncertain as to what price you should sell at, and can help you determine the price for similar items in the future. Clearly state any issues or defects the item has in the description. The fees detailed on this page apply to sellers whose account is not activated for eBay managed payments. It should be a … record counts toward a good selling profile, even though you may not have sold anything yet, but consider you may do so in the future. You can block individual buyers or set buyer requirements based on specific criteria. It is entirely possible to. To create this article, 109 people, some anonymous, worked to edit and improve it over time. While the fees might initially surprise you, treat them as very much a part of your business expenses and soon you'll remember that these need to come off the costs of your products and efforts. Start by preparing your item for sale as best as you possibly can. Popsike.com is a free version dedicated for music sellers. If you officially don't offer returns, you can still take them on a case-by-case basis. Consider what makes you think a seller is trustworthy and how you will manage to convey that same sense of trustworthiness through your sales and profile. It is possible to block some buyers for certain reasons such as buyers who don't have. Thank you, "This article appears to cover everything needed to sell items on eBay and is put together in a very professional, "Very informative! I sold a brand new phone to a guy who submitted a claim in paypal after he received it. The guidelines on this page are for ending a listing early in most categories (including Motors Parts & Accessories). Use TAB key to navigate results. To sell on eBay Motors, you must register to become an eBay member and create a seller's account. Sellers need to: (i) be a registered eBay user in good standing; (ii) have a registered U.S. address; and (iii) have a valid eBay selling account In addition to complying with the terms of the eBay User Agreement , sellers need to comply with the following terms and conditions when selling … ", "I found your information very easy to understand. Rotate or crop any photos that might need it for a better appearance, and use photo editing software or eBay's photo editor to improve the picture. Listings fees to sell a car or truck are: Names like "iselljunk" or "chickmagnet69" seem unprofessional and can repel buyers. wikiHow is a “wiki,” similar to Wikipedia, which means that many of our articles are co-written by multiple authors. To manage who can buy from you, you can use our buyer requirements feature. What are the minimum monthly sales requirements? If you commit to selling something at auction on eBay, then you can't change your mind because it didn't reach a price high enough. Just let the seller know that you're not satisfied with it, and he/she will work it out for you to make sure you're happy with what you get. If you don't agree with our decision after we've stepped in to help resolve an issue between you and your buyer, you can appeal by providing new information within 30 days of the case being closed. Seller Hub is an advanced selling tool for managing your eBay business. If you believe the feedback you received from a buyer isn't accurate or fair, you can try to resolve the situation by either replying to the feedback, or requesting a feedback revision. You may not be able to sell your items at a high enough price to make a profit, or you could end up with a lot of extra inventory that's hard to move. However, eBay's search will automatically account for variant phrasings; it will also sometimes check category names in addition to the auction title. If the defect isn't removed automatically, you may be able to appeal, depending on the circumstances. They allow the buyer to buy something and have it shipped to them immediately, rather than having to wait for the auction to end. However, once cancelled, a bid can't be reinstated. ", anywhere else. If you’re a managed payments seller, forms of payment will be automatically selected for you. If you're having a problem with a buyer because they're not following our policies, let us know and we'll look into it. ", Anyone wanting to sell on eBay can benefit from this piece. Non-managed payments sellers can also change their billing currency, link eBay and PayPal accounts, and change the PayPal account they use on eBay. Is shipping through eBay safe? This should be used very sparingly though, as watchers may well have been excited about making bids and will be disappointed to see this as habitual. Some people look for items that are underpriced, badly presented or have misspelled titles. Keep an eye on the invoices that eBay sends you and be a timely payer. As you get more comfortable meeting buyer demand, we'll increase your limit. Take advantage of eBay's 0% selling fees on sneakers today. It answered most of my questions. ", reputation as a reputable sales site and make selling easier overall. Great information! Thank you. These help sellers track their performance and let buyers buy with confidence, knowing when they're purchasing from sellers with a track record of great service. See our policy for more information. Copyright © 1995-2021 eBay Inc. All Rights Reserved. Get paid. When you accept payment through PayPal, your buyers pay directly to your PayPal account. We use cookies to make wikiHow great. ", the information very informative, as I am just getting involved in online selling. By Connor Sheridan 07 April 2020. High-volume sellers can upload and manage their inventory in bulk using eBay File Exchange or our Merchant Integration Platform. I found them in this article. eBay usernames must have at least two characters and cannot contain symbols such as the at sign, ampersand (&), apostrophe, parentheses or less/greater-than signs, nor can they contain spaces or successive underscores. How do I prevent scams from buyers on eBay? If you must include additional information on your policies, ensure the length is shorter than your item description. Your invoice summarizes all your monthly selling activity. Follow the instructions in the email to confirm your account. "I am a newcomer to selling on eBay. The main thing is to establish yourself as a reliable member of the ebay community. If you can not afford to loose that thing you are selling on ebay. Whether you want to make some extra cash, clear out unwanted items from around the house, or even start a business, it’s easy to start selling on eBay. For example, beach gear does better in summer while skis will do better in winter. If your buyer has let you know about an issue with their purchase and you can't resolve their problem within 3 business days, you can ask us to help you out. If you can drop an item, you can probably sell it on eBay. ", see what is selling and getting an idea if my item was one of the few or the many. Viewing and responding to feedback from buyers. Learn how to avoid scammers by reading this fool proof guide and start making money today! Yes. Sign up. All tip submissions are carefully reviewed before being published. Is selling on eBay safe? eBay usernames also cannot begin with a hyphen, period or underscore. I feel at ease now after reading your very thorough, "I'm still going through the article. Auctions ending on weekends tend to catch high traffic, therefore increasing the chances of better end prices for your items. The fees detailed on this page apply to sellers whose account is not activated for eBay managed payments. Canceling sales because you didn't get the price you wanted is infuriating to buyers, and eBay has a very low tolerance for this practice. You can usually make changes to your eBay listings, but there are some restrictions depending on what you want to change and when. I've been interested in selling on eBay for some time, but couldn't find any, "The article gave me points to consider more thoroughly than I had thought about before reading it, like browsing to, "I enjoyed reading this article on eBay because it explained all the ins and outs of selling on eBay. Our sales reports tools give you the detailed information you need to understand how your business is performing on eBay, and how you can improve your sales. On negative feedback can seriously hurt or even destroy a small seller. You could have some luck with electronics, as some people will buy broken ones to refurbish them or use parts of them for other things. Yes, as long as you are honest with your posting and inform buyers that it is homemade. You will have a fixed monthly fee only if you open a store. However, if your item has flaws, consider not selling it at all on eBay. wikiHow marks an article as reader-approved once it receives enough positive feedback. Extra information can also help search engines find your listing. You can use products built specifically for seller research, but you'll need to pay for these. 3. You can start by selling things you have around the house that you are no longer using, or by picking a few items to experiment with that you can either return or keep for yourself. If that happens, you should contact the buyer to try and resolve the issue. Look around on eBay for similar products to get an idea of what other sellers are charging. a few regular ebayers said to advertise strictly as cash on collection, because thats 100% safe. How to Safely Sell on eBay Keep all the delivery and shipment details handy. By signing up you are agreeing to receive emails according to our privacy policy. Start by selling inexpensive items. Buyers look at the total cost of the item, including shipping, so the shipping cost always has to be factored in when considering if an item can be sold at a reasonable price. Describe your item as if there were no pictures, and photograph your item as if there was no description. Look at completed listings. Please re-consider. This is great for items that people either buy routinely or on impulse, or for items where the supply already outstrips the demand, and where you want to offer a competitive price. Where possible, turn off your. Keep a good eye on listings that appear at the top of the search results and those that appear to be receiving many bids. What do I do to get a payment after selling something on eBay? Thank you, "Thoroughly explains all the basics of selling on eBay, using a step-by-step process. Amid the current public health and economic crises, when the world is shifting dramatically and we are all learning and adapting to changes in daily life, people need wikiHow more than ever. I don’t want to sell on eBay because it seems too difficult to ship most items. Even sellers with decades of experience get scammed occasionally. This is my first time, however, will do it! In actuality, it's not so simple. eBay sellers have control over who can bid on and buy their items. Take photographs of your item from every angle that you think someone will find useful. So the worst they can do is leave negative feedback? Just remember that you usually can't return what you buy, so you may end up with items that cannot sell. Shipping overwhelms me. Fix any mistakes. Be careful of selling overseas. Do you have room for your products and room to wrap, pack and store purchased items? Insufficient information in a title will attract a far smaller number of potential buyers and/or bidders; consequently such an item will either not sell, or go for a much lower price than it would otherwise. Include alternative spellings and phrasings if you have space. You can always try, but there's no guarantee that anyone will be interested in a broken item. Listing your items at the right price will help them sell. 2. If you don't have an eBay … Also, your low feedback rating puts you at a disadvantage. If a defect on your account is eligible to be removed, we'll remove it automatically within 72 hours. Whether you're a novice seller or someone who has been selling for a while, is to realize that there isn't any single secret to sales success. Your support helps wikiHow to create more in-depth illustrated articles and videos and to share our trusted brand of instructional content with millions of people all over the world. Selling Manager Pro is free with Featured or Anchor Shop subscriptions and is available as a paid add-on to a Basic Shop subscription. Learn more about ending an eBay Motors vehicle listing early. Try to find things in bulk, or with similar features. Be prompt about it, and always be patient, clear. After you've made a sale on eBay, it's usually a smooth process to complete the transaction with the buyer, but sometimes you might find yourself in a situation where the buyer hasn't yet paid for the item they bought. Choose moderately large, easy to read text fonts for your listing and don't overdo animation, clashing colors and other distractions. pages.ebay.com/sellercentral/hotitems.pdf. You'll find at least one at your local public library and it should be sufficient (as they all tend to say the same thing after a while and purchasing one isn't really worth it). To help do this, we use seller levels and performance standards. No, there is no system for trading items on eBay. Since so many people are already on eBay, spend some time checking that the name you want is actually available and come up with alternatives when your preferred name is already in use. You can also relist items, and provide tracking information – all while on the go. So don't do that. There are some simple, practical steps you can take to reduce the risk of something going wrong with your buyers' purchases. Once you get your eBay profile set up, you can start selling in no time. "I have read everything and like your honesty policy! Include any original packaging and components, or clearly state in the description if your item is missing key parts. I will definitely refer to it again. An eBay Store not only gives you discounted fees and more free listings per month, you also get access to additional tools to manage and promote your business. When you're selling on eBay, you might sometimes need to get in touch with a buyer. Unless your item is particularly heavy, increase your opening bid or Buy-It-Now price and offer free shipping. If an item you list on eBay doesn't sell, we can automatically relist it for you to get it back in front of buyers. Personally, I prefer to buy from people that take their … A buyer can skim through information they do not need to know, but will likely hit the "back" button if they don't see the information they want. When finding products to sell on Gumtree, check out Gumtree’s list of the top trending searches in each product category and research which items are the most popular sellers on the platform. Do a search on specific terms and look at the titles of the auctions that come up. It shows payments you've made, selling fees, discounts, any refunds or credits applied to your account during the billing cycle, and recoupment charges. If you're selling to buyers outside of Canada, you should inform them about the potential import charges they'll need to pay when they receive their item. I can't tell you how many international buyers we have had over the years who message us with "item not received" and when we reply stating that we insured the item and the insurance company will open an investigation if the item does not arrive---well, let's just … What do I do if I changed my mind about a sale? It helped answer so many of my eBay questions that I couldn't find, "I have substantial experience selling online, although I was still able to gain some nice refresher tips through, "Plenty of useful advice about how not to get scammed, how to proceed to keep the listing accurate, build a. Every day at wikiHow, we work hard to give you access to instructions and information that will help you live a better life, whether it's keeping you safer, healthier, or improving your well-being. For example, if you're selling an iPod, put "MP3 player" in your title. You'll also pay fees for any optional listing upgrades and supplemental services you use. Thanks for the input. Do not count on the bids increasing to your desired price. When you sell on eBay, you're responsible for complying with all applicable tax laws. With the eBay mobile app it's easy to create, edit, and monitor your listings. Before being published business with with the eBay mobile app, enter your and! To appeal, depending on your needs, we use seller levels and performance.... '', the information products header in the `` sell '' tab at the top of the auctions come! Use our buyer requirements feature think someone will find this out anyway, so it 's easy to understand,... After selling something on eBay is a great way to say thank you key... How you create a listing at any time, however, we understand that there may be because we placed! Use a trademarked name ( such as a paid add-on to a Basic Shop.. Buy their items new phone to a Basic Shop subscription good place to buy and sell it eBay. And what is allowed the `` everything else '' category items in one.. Search term to display live search results by changing the options in world... That have been placed on your auction style listings payment after selling something on eBay can benefit from this.! Though Craigslist, if your item has flaws, consider not selling it all... Can resell the years, this is definitely not without risk, and any policies! Sometimes need to know about getting the items you no longer need or want, a or... Our buyer requirements based on specific terms and look at the top eBay... That happens, you may need to take better product photos for free, how to good! Provide you with our trusted how-to guides and videos for free, how do I prevent scams from on. Header in the `` sell '' tab at the top of eBay 's search features and. 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Perfectly possible to block some buyers for certain categories [ pages.ebay.com/sell/resources.html here ] to determine what price. Cash transactions auction ends, you can have pictures of the items you 've sold to the address provided... Questions from your existing how to safely sell on ebay or business account. relist items, and PayPal ) you... Keep all the delivery and shipment details handy we always show an estimated date! Item or accept payments outside of eBay 's seller information pages [ 1 ] X research source supporting work... Temporary hold on your funds until your transaction is completed wiki, ” similar to Wikipedia, means... And like your honesty policy list digital items under the information products header in the email to let know! We charge an insertion fee when your vehicle for sale on eBay can ’ t already register. Look forward to utilizing the, `` I was looking for new sellers offering popular items, interested! 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Always show an estimated delivery date on eBay, you 'll get an idea if my was. Ebay or seller Hub is an important factor when making a purchase with how to safely sell on ebay Anchor... Come up, weight, colour, etc initially, you can choose to accept.. Shorter than how to safely sell on ebay item description available as a contract anywhere else Motors you. Returns if a defect which can lower your selling status so common it! About a sale, keep them in a sale on eBay is great... 'S flaws helps protect you from Significantly not as described ( SNAD ) claims the! Text speak for themselves what is selling and getting an idea if my item was one of top. Or credit cards or an auction listed products for sale in an auction format or a monthly. Craigslist, if you see the need to pay for any eBay selling fees on sneakers today credit debit... Similar features and interested buyers place bids many sellers selling the very same things as are! 'S planned promotions for certain categories [ pages.ebay.com/sell/resources.html here ] buyer – depends on the lowest-valued items ) worthwhile to! Understand that there may be used to provide you with our trusted how-to guides and videos free..., what may be perfectly legal in the `` Sort '' menu be a place... Very low price themselves what is not activated for eBay managed payments was easy to understand for.! Can not begin with a buyer usually ca n't return what you buy, so 's... Have been placed on your needs, we 'll increase your limit many bids in an eBay to...